Effective Date: March 22, 2026

Welcome to Vidlate AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information when you use https://vidlateai.com and our services.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide directly, including:

• Name
• Email address
• Phone number
• Billing details

b. Usage & Technical Data

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited, time spent, and usage behavior

2. How We Use Your Information

We use your information to:

• Provide and operate Vidlate AI services
• Process subscriptions and payments
• Manage user accounts
• Improve platform performance and features
• Provide customer support
• Send important service-related communications

3. Payment Information (Razorpay Compliance)

All payments are securely processed through Razorpay and its authorized payment partners.

We do not store sensitive payment data, including:

• Card numbers
• CVV

We may store:

• Transaction ID
• Payment status
• Basic billing information

4. Data Sharing

We do not sell or rent your personal data.

We may share your information with:

• Payment processors (Razorpay)
• Service providers (hosting, analytics, email services)
• Legal authorities if required under applicable laws

5. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior

You can control cookies through your browser settings.

6. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

8. Your Rights

You may:

• Request access to your data
• Request correction of inaccurate data
• Request deletion of your data

To exercise your rights, contact:
support@vidlateai.com

9. Third-Party Services

Our platform may include links or integrations with third-party services. We are not responsible for their privacy practices.

10. Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

11. Contact Information

For any questions:

• Email: contact@vidlateai.com
• Support: support@vidlateai.com
• Website: https://vidlateai.com

12. Business Address

Manahar Pur, Dhar Seri No. 2,
Jay Dwarkadhish Provision Store,
Nav Koratke Samne, Jamnagar Road,
Rajkot, Gujarat – 360006, India